Lessons for 2020 from the Disaster of 1985 The economy of the United States is like a huge freight train. Imagine being on that train, barreling down the tracks at 90 miles an hour. You are sitting on that big engine with the wind blowing in your face and a clear track ahead. It’s exciting. […]Read More
The airline’s leadership takes action in support of a critical commitment to employees. Southwest Airlines has given all of us a major lesson in accountable leadership during challenging times. Leadership at Boeing—and indeed throughout the industry—would be wise to take note of that lesson. Let’s start with Boeing. By now, we all know about Boeing […]Read More
In his acclaimed first book, Turn the Ship Around!, US Navy Captain David Marquet told the story of his time in command of the nuclear submarine USS Santa Fe. In it, he showed how switching from giving orders to giving control allowed him to turn one of the worst-performing ships in the Navy to one […]Read More
The COVID-19 crisis presents CEOs with a remarkable leadership opportunity. Employees and clients alike are looking for leadership and reassurance. We must all rise to the challenge. While the pandemic is something none of us have experienced in our lifetimes, the havoc it is causing bears some similarities to other major disruptive events of the […]Read More
Annie Duke has evolved from professional poker champion to one of the top authorities on decision strategy in the country. Her bestselling book Thinking in Bets is all about making sound decisions in the midst of uncertainty—so she seemed like the perfect person to talk to about the uncertainty that currently reigns in the world […]Read More
Prices, customers, and especially competitors are all difficult variables for executives to control. But there is one variable over which executives can exert some level of control: cost. As such, it is the role of the executive to minimize costs and, more broadly, build a culture that values the same. Lean is a proven method […]Read More
This is a time when leadership is being tested. This is also a time when effective communication can make or break a leader. In moments of crisis, strong leaders who have the ability to effectively communicate rise to the occasion. They use words as a calming salve to reduce anxiety and heal wounds. They provide credible information, realistic responses, and a course of action. They offer a clear […]Read More
Lessons from the Transportation and Logistics Business As recent events have demonstrated, business owners must always be alert, agile, and prepared to adapt to a changing environment. We must call upon the entrepreneurial drive, discipline, and character that helped us build our businesses in the first place to guide our companies through times of turbulence. […]Read More
Three tips for weathering the storm Coronavirus is just the latest, and certainly won’t be the last, global threat to humanity. But have you noticed a certain predictable, highly flawed pattern of response? Hint: It’s pretty much the same pattern of response we see to any impending disaster. We humanoids seem to have a distinct […]Read More
Startup Success: A Startup Fundraising Series How Does a National Crisis Affect Startup Fundraising? I have three adult daughters and two granddaughters. During the recent coronavirus outbreak, I worry most about their personal health safety. But I’m also worried about their personal financial security, and that causes me to think about the financial health of […]Read More
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