I’ve always had a rub with the concept of servant leadership. Coined by Robert K. Greenleaf in his 1970 essay “The Servant as Leader,” servant leadership is popular with executive […]Read More
Chip Fulghum learned the finer points of service when he was in the Air Force. He learned what it meant to serve from bosses who taught him the value of […]Read More
The dos and don’ts of building teams that work. It could be argued that the concept of team building is older than recorded history. That said, the first scientific process […]Read More
Balancing expectations and communication reduces tensions between splitters and blenders. Managers are experiencing a new challenge as they try to cater to employees who fall into two different categories of […]Read More
These 5 key concepts can build a successful incentive plan. If a company were an engine, the sales function would be its fuel. It is the function that is responsible […]Read More
CEOs who get the recruiting process right make almost every other part of their job easier. Legendary Texas football coach Spike Dykes once told me that a coach’s success is 75 percent […]Read More
The concept of a 1:1 meeting is simple: a recurring dedicated conversation where a manager catches up with each of his or her direct reports. It’s a simple concept, but […]Read More
Organizations run on the minute-by-minute, day-by-day decisions that your employees make at every level. Productivity and growth depend on the quality and speed of these decisions, made at the lowest […]Read More
It’s been tough for performance reviews over the past few years. Headlines urge us to kill them, nix them, blow them up. Studies reveal alarming stats, like the fact that […]Read More
Are you better at building relationships with employees or overseeing their work? Most people tend to be better at one or the other. But the best managers make sure to […]Read More
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