Kimberly Watson-Hemphill and René Ffrench

Kimberly Watson-Hemphill, president of Firefly Consulting, is a globally recognized leader in the field of Innovation and Operational Excellence. She has coauthored two books, Innovating Lean Six Sigma and Fast Innovation. She has led operational excellence programs in multiple manufacturing and service industries, including a deployment with a global Fortune 500 company that generated over $1B in savings. Reach her at [email protected]. René Ffrench, principal with Firefly Consulting, has over 20 years of experience working with clients to develop effective operational improvement strategies, and has significant expertise in supply chain optimization. Previously, René was an operations director with George Group Europe. His leadership style was developed in the US Army, where he served five times as a company commander in helicopter, combat engineer, and special operations units. Reach him at [email protected].