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Category Archive: Departments, People Matters

R.O.C.E. – Return On Customer Experience

R.O.C.E. – Return On Customer Experience

Aug 26, 2012 Departments, People Matters 0

SIX FUNDAMENTALS TO CREATING AN EXCEPTIONAL CUSTOMER EXPERIENCE by Brandon Griffing Retail business executives have reams of analytical data to pour over in pursuit of improvement and have the...
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Lookin’ For People In All the Wrong Places

Lookin’ For People In All the Wrong Places

Jun 23, 2012 Departments, People Matters 1

ARE COMPANIES REALLY LOOKING FOR TOP PERFORMERS? By Jeff Moore When I ask an audience, “How many of you like to win?” hands shoot up quickly. When I follow up with, “Does winning require having...
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The Lazy CEO

The Lazy CEO

Mar 31, 2012 Departments, People Matters 1

THE ART OF SUPPRESSING THE NEED TO “FIX” EVERYTHING By Joel Trammell I’m lazy and I am not ashamed to admit it. I think it makes me a better CEO. How can someone who has built...
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5 Questions to Assuage Compensation Concerns

5 Questions to Assuage Compensation Concerns

Feb 11, 2012 Departments, People Matters 0

BEST PRACTICES ON COMPENSATION – FROM THE CUBICLE TO THE CORNER OFFICE By Marsha Cameron In the past two years, modest compensation increases in the U.S. reflected improvements in business...
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The Talent Show

The Talent Show

Dec 11, 2011 Departments, People Matters 0

THREE TALENT MANAGEMENT METRICS CEOs CAN USE TO IMPROVE THE BOTTOM LINE By Deborah L. Kerr and Paula A. Soileau What would happen if the CEOs scorecard looked something like this? 19 percent success...
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What Lies Beneath

What Lies Beneath

Oct 15, 2011 Departments, People Matters 0

STOP DYSFUNCTION AND START ANALYZING THE “TRUE INFLUENCES” FOR BOARDROOM SUCCESS By Tom Hughes, Keith Owen, and Tim Gohmann This is an example of a board of directors which pulled...
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Under Pressure

Under Pressure

Aug 21, 2011 Departments, People Matters 2

STOP ROBBING ENERGY FROM THE WORKPLACE, START MANAGING STRESS By J. Scott Gaertner, M.D. Stress is inevitable. To medical practitioners, stress is defined as a factor that causes bodily or mental...
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Experiential Leadership

Experiential Leadership

Jun 26, 2011 Departments, People Matters 0

5 STEPS FOR DEVELOPING A POSITIVE WORK ENVIRONMENT DURING TOUGH TIMES By Beverly Ingle An experience strategist develops policies, usually at a high level within a company or organization, that focus...
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The CEO As Chief Servant

The CEO As Chief Servant

Apr 11, 2011 Departments, People Matters 0

By Dave Guerra  The servant leadership revolution is on. And if there is an epicenter it must be in Texas. Servant Leadership Simplified If you drill servant leadership down to its intrinsic...
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Goal-Setting With A Twist

Goal-Setting With A Twist

Feb 07, 2011 Departments, People Matters 0

By Jeff D. Reeter For more than 50 years, Gallup scientists have been exploring the “demands of a life well lived.” More recently, they conducted a global study involving more than 150 countries...
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Considering A Health Savings Account?

Considering A Health Savings Account?

Dec 05, 2010 Departments, People Matters 1

By David Goldfarb, CBC Without question, the uncontrollable and ever-increasing cost to provide quality health care benefits to your employees is among your most grave concerns. Every year,...
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The Five Dimensions of Employee Engagement

The Five Dimensions of Employee Engagement

Oct 18, 2010 People Matters Comments Off on The Five Dimensions of Employee Engagement

Today’s business leaders face a myriad of challenges in what continues to be an unpredictable and complicated business environment. It is your job to grow the business, maximize profits, acquire...
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